1. Introduction

1.1 This website can be accessed at clickcon.co.za.
1.2 The Terms & Conditions govern the ordering, sale, delivery of goods, and the use of the overall website.
1.3 These Terms & Conditions bind and enforce against every person that uses this website
1.4 The website enables users to shop online for a range of products including TV’s, laptops, cell phones, fire detection and suppression equipment, cables, cameras, and many more.

2. Registration and use of the website

2.1 Visitors can order and purchase products without creating an account.

2.2 However, an email will be sent to the customers after placing their order which will enable them to create an account.

2.2 You will need to create a username and password in order to access the website and purchase products quick and easy.

3. Availability of stock

3.1 Registered users may place orders for products, which Clickcon may accept depending on the availability of the product.

3.2 Before the delivery of your product, you are allowed to cancel the order provided you do it before receiving a delivery notice.

3.3 If you place products on the shopping basket and not complete the order, Clickcon is liable to remove those products from the basket without any notification.

3.4 If a product is not available in stock, you will be able to pre-order the product and be notified on the waiting period.

4. Payments

4.1 We prioritize the security of online payments and ensure that they are always safe.

4.2 Payments may be made for any sale of a product through the following methods; debit card, credit card, direct bank deposit.

4.3 In instances where you pay by card, we will require certain information in order to validate and process the payment.

5. Privacy policy

5.1 We respect your privacy and will take reasonable measures to protect it.
5.2 Should you decide to register as a user on the Website, we may require you to provide us with personal information which includes but is not limited to –
your name and surname;
5.2.1 your email address;
5.2.2 your physical address;
5.2.3 your gender;
5.2.4 your mobile number; and
5.2.5 your date of birth.

6. Refund and return policy

6.1 You are allowed to return a product, provided;

6.1.1 the product is undamaged and unused

6.1.2 still in the package that it was delivered on, with the stickers and receipt.

7. If it is not what you ordered

7.1 if we mistakenly delivered a product you did not order, or it’s not as descripted on the website, we will collect the product from you at no extra charge; provided it still has what is mentioned on no.6.

8. Products damaged on delivery

8.1 if a product is damaged on delivery, notify us within 7 days of the delivery buy logging a return on the website or call us.

9. Product warranties

9.1 A warranty policy allows the buyer to return, replace, or replay a product purchased.

9.2 A warranty for each product differs in duration.

9.3 Warranties may also differ in the kind of damage it covers.